Frequently Asked Questions

Everything you need to know about your favorite prebiotic soda.

What exactly is poppi?

poppi is a delicious, refreshing prebiotic soda made with apple cider vinegar, real fruit juice, and clean ingredients to help support a healthy gut.

How should I store my poppi cans?

While poppi is shelf-stable, we highly recommend keeping it refrigerated for the best flavor experience. It is always best served cold!

Does poppi contain caffeine?

Most of our flavors are caffeine-free. However, our Classic Cola and Doc Pop flavors contain a small amount of caffeine derived from green tea.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days. Once your order ships, you will receive a tracking number via email to follow your delivery.

What is your return policy?

Due to the nature of our food products, we do not accept returns. However, if your order arrives damaged or if there is an issue with your shipment, please contact our support team within 14 days.

Is poppi vegan and gluten-free?

Yes! All poppi flavors are 100% vegan, gluten-free, and Non-GMO Project Verified.